Legal
Privacy Policy
About This Privacy Policy
Recognizing the importance of protecting personal information, IDENCE Inc. (the “Company”) complies with the Act on the Protection of Personal Information and this Privacy Policy, and strives to protect the privacy of its customers.
In all of the services it provides, the Company handles personal information and information equivalent to it appropriately, in accordance with the basic policy set out below.
Basic Policy
The Company recognizes the importance of personal information and considers its protection a social responsibility. The Company complies with the laws and regulations concerning personal information and acquires, uses and manages personal information appropriately. Information collected is handled appropriately within the scope of the purposes of use.
Scope
This Privacy Policy applies to all services provided by the Company (the planning and production of digital content in general, and all business incidental to it).
Collection and Use of Personal Information
The personal information of users collected on this website, the purposes for which it is used, its retention periods and related matters are as follows.
Personal Information Submitted with Inquiries
This website has an inquiry form. The Company collects the following personal information entered by users in the inquiry form.
- The name entered in the inquiry form
- The email address entered in the inquiry form
- The content of the inquiry entered in the inquiry form
Purposes of Use
The information you enter will be used for the following purposes.
- To respond to and handle inquiries and requests appropriately
- To research, examine and respond to needs relating to the use of the Company’s services
- To carry out the Company’s other activities appropriately and smoothly
Retention Period
Personal information entered in the inquiry form is retained for 2 years.
Personal Information Necessary to Conduct Our Business
You may be asked to provide personal information in order to use the Company’s services, or in the course of using them.
- Profile information, such as name, date of birth, gender and occupation
- Contact information, such as email address, telephone number and address
- Payment information, such as bank account and electronic money details
- Still images that include the user’s likeness
- Information that users enter or send through input forms or other methods specified by the Company
Purposes of Use
The information you enter will be used for the following purposes.
- To verify identity and to provide, maintain, protect and improve the services
- To provide information and materials about the services and to respond to inquiries
- To assess credit, monitor credit during the course of transactions and manage receivables in connection with transactions with the Company
- To respond to acts that violate the Company’s contracts or other agreements
Retention Period
The personal information of those who have used the services is retained for 5 years.
Collection of Personal Information Through Cookies
This website may send cookies to users’ computers. You can choose your settings for sending and receiving cookies in your browser; please note, however, that if you choose to refuse all cookies, your use of the services may be restricted owing to how they work.
Management of Personal Information
The Company takes appropriate security measures to protect the personal information provided to it and to prevent its leakage, loss or damage.
Disposal of Personal Information
When personal information is no longer needed, the Company disposes of it promptly.
Disclosure, Correction and Deletion of Personal Information
If users request the disclosure, correction or deletion of their own personal information, the Company will respond promptly after confirming their identity.
To make such a request, please contact us through our contact page.
Provision of Personal Information to Third Parties
The Company does not provide personal information obtained from customers to any third party without the consent of the user concerned, except in the following cases.
- Where this was clearly stated in advance when the personal information was obtained
- Where it is unavoidable in order to respond appropriately to an inquiry or request
- Where the information is disclosed or provided in a form that does not identify individuals, such as statistical data
- Where it is transferred as part of a succession of business resulting from a merger or similar transaction
- Where disclosure or provision is required under laws and regulations
Analytics Tools
This website uses Google Analytics, an access analysis tool provided by Google.
Google Analytics uses cookies to collect access data. This data is collected anonymously and does not identify individuals. Google Analytics cookies are retained for 26 months. You can refuse this collection by disabling cookies; please check your browser settings.
Changes to This Privacy Policy
The Company complies with the Japanese laws and regulations applicable to personal information, and will review this Privacy Policy from time to time and strive to improve it. The latest version of this Privacy Policy will always be published on this page.
January 1, 2022
Representative Director, IDENCE Inc.
ITADANI Yuhi
Language
This English version is provided for convenience. If there is any inconsistency between this version and the Japanese original, the Japanese original prevails.